Basic Maintenance
- In the unlikely event your website, or a portion of it, stops working, we will fix it as soon as possible. Our goal is to respond within minutes or hours after we are notified.
- Backups - You get automatic nightly backups. If we need to restore specific files, folders, or the whole website, we can.
- Keeping your website's security current.
- Maintaining the website with updates as needed.
- Email address updates - We try to update email addresses as soon as possible, usually within 24 hours.
- Monthly reviews include:
- Double-checking all as-needed items.
- Search engine optimization updates to help keep the website search optimized.
- Checking your form functionality.
- Checking that all links and buttons still work and nothing is out of place.
- W3C updates - Updates related to open web standards, including HTML and CSS, to help keep the website compatible across devices.
- Quarterly reviews include:
- Double-checking all as-needed items.
- Checking your form functionality.
- Checking that all links and buttons still work and nothing is out of place.
- Content freshness - We look for ways to maintain or improve search engine performance, reduce bouncing, and let customers know your website is active.
Premium Level Maintenance
We handle everything related to your website. You pay one annual bill, and we take care of the rest. We send you a monthly report to let you know how your website is working, what is coming up, and what we have done. A monthly analytics report is included. We also handle paying for your domain, hosting, and other website-related expenses.